It’s tricky enough to navigate the retailing landscape what with the furious pace of advancing technology and the multiple channels along which one might conduct business today. But this scene is further complicated by emerging legal and moral issues such as how to respond sensitively to mental health in the workplace and the increasing imperative to employ a diverse workforce.
At the end of the day, it all comes down to human resources, as a recent Retail Council of Canada (RCC) survey confirmed, with HR topping the list of issues that preoccupy the modern retailer.
In turn, the RCC will attempt to unpack the prevailing crop of HR challenges for retailers at its upcoming Human Resources Conference.
The 2017 event will hone in on a handful of HR topics: Legalized Marijuana: How to Prepare to Manage it in the Workplace, Mental Health in the Workplace, Diversity and Inclusion, and the Evolution of Employee Engagement.
Over the course of this intense, one-day immersion, participants will share best practices for tackling these kinds of HR challenges.
The lineup of speakers is ambitious, and features a roster of retail champions including:
- Jim Caldwell, EVP of big box retail from Lowe’s Companies Canada ULC (who will lay out how dramatic business changes [such as Lowe’s 2015 acquisition of RONA] affect people, and how implementing progressive HR strategies can help companies flourish);
- Monika Mielnik, a senior consultant in HR workplace health with BellCanada (who will share lessons learned from Bell’s “Let’s Talk” program);
- Ed Manteler, VP of programs & priorities with Mental Health Commission Canada (who will discuss the National Standard of Canada for Psychological Health and Safety in the Workplace, and share updates on how some of the first companies are implementing it);
- Ted Moroz, president of The Beer Store (who will participate in a three-way exchange with executives from Best Buy Canada and Blu Ivy Group about attracting talent through employment brand-building);
The RCC’s 2017 Human Resources Conference will take place at the International Centre in Mississauga, Ont., on April 19.